How Do I Make a Return?

RETURNS & EXCHANGES

Online purchases can be returned complimentary online or in stores.

RETURNS

1. Register your return online or contact client services: Register your return online by connecting to your My ZenShop account.
2. Prepare your package: Place your item in its original packaging and with the original receipt
3. Put the pre-paid label, included within your order, on your package: Cover old address labels with the new pre-paid label and securely seal your package using the adhesive strip on the inside of the box.
4. Deliver your package to UPS: Drop your package off at any UPS store or pick-up location.